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Leadership Certificate Program Online Modules

The demand for leaders within the medical services profession is on the rise. If you are ready to take on a leadership role within your profession, the NAMSS Leadership Certificate Program will get you there. This series of online modules has been designed to explore the various facets of leadership faced by MSPs and to provide guidance and training on how to further develop those skills. View an introduction to the course at the bottom of this page and earn 1.0 NAMSS CE Credit! To purchase the full set of online modules click the button:

Module Topics:

  • Introduction to the NAMSS Leadership Certificate Program
  • Project Management and Leadership
  • Corporate Responsibility and Compliance
  • Essentials in Human Resources: Cultivating Leaders from Within
  • Financial Leadership & Decision Making
  • Becoming an Effective Negotiator (part 1 of 2)
  • Leading a Team: Core Concepts for Success (part 1 of 2)
  • Leadership in the Current Healthcare Environment 

What You Will Learn:

  • How to develop different types of project plans, when to implement them, how to measure outcomes, and the differences between project leadership and project management;
  • Better understanding of stakeholder expectations regarding oversight of corporate affairs, and elements necessary to establish and demonstrate your facility’s adherence to a reasonable compliance oversight process;
  • How to create a collaborative culture, recognize and foster leadership skills in your employees, and understand the importance of mentoring employees in order to develop future leaders
  • To articulate complex accounting and financial concepts, recognize key sources of healthcare revenue, and understand and define the budget process, financial analysis, and performance monitoring;
  • Insights into common negotiation styles and when and how to implement them, how to improve your negotiation skills by examining your emotions and influence on others, develop tactics to deal with difficult negotiators, define the process of mediation and the role MSP’s play in settling disputes;
  • Identify different team types, analyze team behaviors, understand the various stages of team development, acquire strategies for creating and maintaining high-performance teams, and become familiar with the six steps in the conflict resolution process;
  • To recognize key components of critical changes in today’s health care environment, identify the challenges leaders encounter implementing these changes, and how to apply your knowledge to develop potential solutions to these leadership challenges.

Who Should Purchase:

The NAMSS Leadership Certificate Program is an ideal option for MSPs with the CPCS or CPMSM credential and a minimum of five years’ industry experience in the industry with the title of Manager and above. However, the program is open to NAMSS members and non-members and all Medical Services Professionals who are interested in advancing their role and responsibilities as leaders.


This online program has been approved for 10 CE credits. We anticipate it will take between 10-15 hours to complete all online modules.


NAMSS Members: $949
Non-members: $1,849

Click the Video Below to Take the Introductory Course to the Program
Earn 1.0 NAMSS CE Credit!